Tyre Warranty

Avon Motorcycle Tyres Standard Limited Warranty

General conditions

Avon Motorcycle tires are, unless clearly stated otherwise, warranted against workmanship, material or design related conditions (down to the local legal remaining nonskid) for the following period of time:

5 years after Date of Sales with Proof of Purchase by End-User or 5 years after Date of Production without Proof of Purchase.

This warranty is made for the exclusive benefit of the original owner. The tire is not assignable. This warranty does not in any way extend to any consequential damages or losses. There is no other warranty, or liability, expressed or implied, applicable to these products. No representative has the authority to make any representation, promise, or agreement except as stated herein. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state/ province to province

Tires replaced on an adjustment basis become property of Goodyear Operations S.A. or local Goodyear Company. Replaced tires must be made unusable to avoid further usage so that they cannot go back into service.

Warranty Procedure

Adjustment rules

Unless clearly stated otherwise, the reimbursement amount will be based on the remaining legally useable tire tread depth; mounting, balancing costs are not included. Tires with less than 5% wear will be considered as new tires.

Warranty procedures

All Avon motorcycles tires being returned for warranty must be returned through the point of purchase. Dealers looking to have tires returned should do so through their distributor.

Consumer should go through the dealer or mail order where the tire was purchased originally.

AVON TYRES CUSTOMER

STEP 1

Locate your original purchase receipt and any documentation related to your tire installation.

STEP 2

Contact the dealer where you originally purchased the tire. If you purchased the tire on-line, please take the tire to a local Avon Tyres dealer. They will need to examine the tire to determine if is a warrantable claim.

AVON TYRES DEALER

STEP 3

The dealer will examine the customer’s tire to determine if there is a condition that is included in our General conditions section of our standard Warranty Policy.

STEP 4

If the dealer thinks this could be a warrantable claim, they will request the Avon Tyres Motorcycle Dealer Claim Form from their distributor. They will fill it out, then send it back to the distributor with a copy of the original purchase receipt, installation documentation, and sufficient supporting photos of the tire concern.

AVON TYRES DISTRIBUTOR

STEP 5

The distributor will submit the warranty claim information to Avon Tyres (Goodyear) Warranty Department on behalf of the customer and dealer.

AVON TYRES (GOODYEAR) WARRANTY DEPARTMENT

STEP 6

The Avon Tyres (Goodyear) Warranty Department will review the claim to determine if it is covered under our Standard Warranty Policy.

STEP 7

The Avon Tyres (Goodyear) Warranty Department will notify the distributor of the determination. Then the distributor will contact the dealer.

AVON TYRES DEALER

STEP 8

The dealer will contact the customer to notify them of the outcome. If it is covered by Avon’s Standard Warranty Policy, they will provide the customer with the pro-rated coverage to apply towards the purchase of a new tire. Tires with less than 5% wear will be considered as new tires. Note: Mounting, balancing, installation costs are not covered under warranty, this will be at the expense of the customer.